Guided Bus Tour of Buenos Aires - Reviews

Rating of the activity

8.40 / 10

8.4491978609625 187 reviews | 1,928 travellers

A photo of travellers

Customer scoring

100

Type of traveler

Travelling alone (35)

Couple (53)

Group of friends (32)

With small children (13)

With older children (20)

Opinions of real clients who booked our products.

See only reviews with text

24 / Sep / 2019

Ken

Nashville, The United States

Our guide (Sarah) was very knowledgeable! The tour took us to all the places I wanted to visit. Comfortable bus as well!

I travelled by myself

29 / Mar / 2023

Cecilia

Uruguay

Excelente explicación por parte de nuestra guia Leda ,tour muy recomendable ,muchas gracias Translate this opinion into English.

Excellent explanation by our guide Leda, highly recommended tour, thank you very much Opinion translated. Show original.

I travelled with friends

25 / Mar / 2023

Anonymous

Belo Horizonte, Brazil

Muito simples, muito pouco e corrido. Apesar do guia ser bom e tentar se superar falando 3 línguas, ficou a desejar porque ele tinha que falar muito rápido, pois a van passava pelo local e não dava tempo de falar tudo em 3 línguas ficando bem confuso algumas vezes. Acho que devem melhorar Vou até fazer o tour free pra ver como é

Os guias tentam adaptar-se aos grupos na medida do possível, também em termos de línguas. Dependendo do nível de interacção dos participantes com eles, eles falarão mais numa ou noutra língua. Mesmo assim, podemos assegurar que os conteúdos oferecidos em português foram dados na íntegra.

I travelled with my partner

25 / Mar / 2023

Gatti

Argentina

I travelled with my partner

20 / Mar / 2023

Alberto Agnese

Tunuyan, Mendoza, Argentina

NO pasaron a buscarnos X el Hotel a la hora indicada. Recién lo hicieron 2 (dos) horas después perdiendo medio recorrido del Tour...siendo que en el mismo Hotel habia un grupo de 4 turistas peruanas que SI subieron al bus a horario...Obvio= La guía se olvidó de nosotros 2 y sólo hicimos la parte sur del recorrido...!!!!!

They did NOT pick us up at the Hotel at the indicated time. They just did it 2 (two) hours later, losing half of the tour... since there was a group of 4 Peruvian tourists in the same hotel who did get on the bus on time... Obvious= The guide forgot about the 2 of us and We only did the southern part of the tour...!!!!!

Este se trató de un fallo humano, y nos aseguraremos de que no vuelva a suceder. Ya hemos procedido con el reembolso correspondiente a aquella parte del recorrido que no pudisteis disfrutar. Rogamos se acepten nuestras disculpas. Translate this opinion into English.

This was a human error, and we'll make sure it doesn't happen again. We have already proceeded with the reimbursement corresponding to that part of the tour that you could not enjoy. Please accept our apologies. Opinion translated. Show original.

I travelled with my partner

13 / Mar / 2023

Claudia Villalobos

Montreal, Canada

Muy mal organizado por civitatis. Me cobraron 4.5 horas y el tour duro 3.5 Me cobraron dentro del precio la recogida en el hotel y una noche antes tarde me mandaron un mensaje diciendo q mi hotel no estaba en la zona cosa q no cierta por q después en el bus pasamos a recoger otras personas por la zona de recoleta. Eso hizo que tuviera q pagar 1300 pesos más para desplazarme al punto de encuentro. Me avisaron después de pasar el tiempo de poder cancelar el Tour gratis. Nunca contestan el tel.

Very poorly organized by civitatis. They charged me 4.5 hours and the tour lasted 3.5. They charged me within the price for the pick-up at the hotel and one night before late they sent me a message saying that my hotel was not in the area, which is not true because later on the bus we went to pick up other people in the secluded area. That made me have to pay 1300 pesos more to go to the meeting point. They let me know after the time passed that I could cancel the Tour for free. They never answer the phone.

Hemos podido verificar junto con el proveedor local que el tour duró el tiempo contratado. Por otro lado, como comentas, la recogida tuvo que realizarse desde un punto de encuentro asignado y no desde tu alojamiento. El motivo es que esta parte del servicio se efectúa únicamente desde hoteles céntricos y no desde hostales o departamentos de alojamiento privado. Ya hemos añadido esta información en nuestra página web. Además, hemos procedido con un reembolso correspondiente con el importe del taxi que tuviste que utilizar. Nos esforzaremos para ofrecer, como siempre, el mejor servicio posible. Translate this opinion into English.

We have been able to verify together with the local provider that the tour lasted the contracted time. On the other hand, as you say, the collection had to be done from an assigned meeting point and not from your accommodation. The reason is that this part of the service is carried out only from downtown hotels and not from hostels or private accommodation departments. We have already added this information on our website. In addition, we have proceeded with a refund corresponding to the amount of the taxi you had to use. We will strive to offer, as always, the best possible service. Opinion translated. Show original.

I travelled by myself

12 / Mar / 2023

Anonymous

Colombia

11 / Mar / 2023

Anonymous

07 / Mar / 2023

Angel Lopez Lopez

Spain

Un excelente profesional Translate this opinion into English.

an excellent professional Opinion translated. Show original.

I travelled by myself

27 / Feb / 2023

Robert Schaffer

Orlândia, Brazil

Apesar do atraso inicial do tour, a guia compensou com muitas informações Translate this opinion into English.

Despite the initial delay of the tour, the guide made up for it with a lot of information Opinion translated. Show original.

I travelled with my partner

26 / Feb / 2023

Elena Medina

Aguascalientes, Ags, Mexico

El fue una experiencia maravillosa. Silvia, la guía, es una persona encantadora, culta e informada, conocimos mucho del arte, la cultura y la historia, a través de ella. Recomiendo plenamente este paseo! Espero regresar pronto. MUCHAS GRACIAS!! Translate this opinion into English.

He was a wonderful experience. Silvia, the guide, is a charming, educated and informed person, we learned a lot about art, culture and history through her. I fully recommend this tour! I hope to come back soon. THANK YOU SO MUCH!! Opinion translated. Show original.

I travelled by myself

25 / Feb / 2023

Edwin Sanchez Maldonado

The Dominican Republic

Lucina la guía es excelente, muy bien informada y amable. Translate this opinion into English.

Lucina the guide is excellent, very knowledgeable and friendly. Opinion translated. Show original.

22 / Feb / 2023

Hugo Prando

Brazil

I travelled with my partner

13 / Feb / 2023

Santiago

Lima, Peru

Buenos puntos para ver, lamentablemente hubo lluvia Translate this opinion into English.

Good points to see, unfortunately there was rain Opinion translated. Show original.

I travelled with teenagers

10 / Feb / 2023

Anonymous

Madrid, Spain

Mi intención era tener una visión global de Buenos Aires y eso lo cumplió. Pero nada más. Fuimos acelerados, las explicaciones extensas fueron en inglés dando muchos datos por sabidos, aunque algunos hispanohablantes no eramos argentinos (conozco suficiente inglés como para saberlo). Panorámica general para ver todo por tu cuenta. No más.

My intention was to have a global vision of Buenos Aires and that was fulfilled. But nothing else. We were accelerated, the extensive explanations were in English, taking many data for granted, although some of us Spanish speakers were not Argentines (I know enough English to know that). Overview to see everything for yourself. No more.

Nuestro equipo local intenta mostrar todo el contenido posible durante la visita. Por ello, es posible que ciertas partes del recorrido se hagan de forma más apresurada que de costumbre, siempre intentando crear una experiencia enriquecedora. En nuestra web especificamos que el tour puede hacerse en dos idiomas. Los guías dan por igual las explicaciones en ambas, intentando siempre que estas sean lo más extensas y completas posible. Sentimos las molestias, y que la visita no haya sido como esperabas. Translate this opinion into English.

Our local team tries to show as much content as possible during the visit. For this reason, it is possible that certain parts of the tour are done more quickly than usual, always trying to create an enriching experience. On our website we specify that the tour can be done in two languages. The guides give the explanations in both equally, always trying to make them as extensive and complete as possible. We are sorry for the inconvenience, and that the visit has not been as you expected. Opinion translated. Show original.

I travelled by myself

10 / Feb / 2023

Fabiana

Argentina

I travelled with my partner

26 / Jan / 2023

Mariano Parra Moreno

Spain

I travelled by myself

10 / Jan / 2023

Anonymous

Spain

Regular Me recogieron 45 min. tarde , para trasladarme a otro punto donde me recogió la excursión que tenía contratada. La excursión de 4,5 horas duró 3 horas. La guía muy bien y amena

Regular They picked me up in 45 min. late, to move to another point where the excursion that I had contracted picked me up. The 4.5 hour tour lasted 3 hours. The guide is very good and pleasant

En los tours con recogida es posible que la hora a la que pasen por ti varíe un poco porque deben pasar a buscar al resto de participantes en sus respectivos alojamientos. Por otro lado, la duración de las actividades indicada en nuestra web es orientativa y puede variar atendiendo a diversos factores. Sentimos que la experiencia no estuviera a la altura de tus expectativas. Translate this opinion into English.

On tours with pick-up, it is possible that the time at which they pick you up varies a bit because they must pick up the rest of the participants at their respective accommodations. On the other hand, the duration of the activities indicated on our website is indicative and may vary depending on various factors. We are sorry that the experience did not live up to your expectations. Opinion translated. Show original.

I travelled by myself

30 / Dec / 2022

Anonymous

Argentina

I travelled with friends

27 / Nov / 2022

Anonymous

Cádiz, Spain

I travelled with friends

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